SEND: Supporting Your Journey

Our SEND Services

We understand that accessing life and education can be more challenging if you’re living with Special Educational Needs and Disabilities (SEND). Let us help! We can provide you with information and support in a really practical way. We’ve created a dedicated service that focuses on supporting those living with (and those supporting those living with) SEND in our community. All of our services are free and operate on an appointment only basis.

Empowering Parents and Carers

Our SEND services offer assistance to parents and carers of children of all ages, helping you understand how best to support your child's needs. We can guide you through the complex SEND system and provide advice on accessing the right support, including the application process for an EHCP (Education, Health & Care Plan). If you need help collaborating with schools to ensure the best outcomes for your child or need to understand Home Education then we've got your back. Whatever concerns or questions you have about SEND, please reach out to us for advice or to schedule an appointment.

Emotional Support and Community

We understand that this journey can be emotionally challenging and lengthy. That's why we’re here to offer extra support through various groups where parents and carers can share their experiences and receive advice over a cup of tea. Sometimes, knowing that you're not alone can make a world of difference. Please ask the team about what peer groups are currently running - and if we don’t yet have one that addresses your situation then please ask the team if they might be able to set one up.

DLA & PIP

If you need help understanding or completing the paperwork to access the financial support you may be entitled to then we can help. Our specially trained staff can guide you through the whole process and have an excellent success rate.

Deepening Understanding through Training

We can provide valuable information and training sessions for families and professionals. These sessions aim to deepen your understanding of different aspects of SEND, equipping you with knowledge and tools to better support yourself and/ or your child.

Don’t Just Take Our Word For It

SEND Parent

“I just wanted to say a huge thank you to you for your time and expert advice. I am so much better informed now and we have a much clearer idea of what we need to do to get our child the support he needs. Your support is very much appreciated.”

SEND Parent

“Your recommendations are really clear and useful and you have provided me with good points to consider that I had not previously… This has really helped to decrease my “overwhelm” and create a focus for moving forward.”

SEND Parent

“It is refreshing to speak to someone who gets it. Thank you so much for talking to me. It means such a lot. Thank you for all your help and for helping all those parents out there.”

Find Out More

Get in touch with us If you want to learn more about how our SEND Services can help:

Please email the team SENDServices@lighthouseonthemarsh.org or give us a call on 01797 367 455 (select Option 3).

Or visit our Facebook page here.

How we use your Data

Lighthouse on The Marsh (LOTM) will use the personal data that you share with us to monitor, evaluate and improve our services. The analysis of anonymised personal data may be shared, including with funders.  Personal data is not shared with third parties, without your consent and only as part of our service to you. We would not need your consent if a Safeguarding concern required us to disclose personal data to other professionals or agencies to prevent serious harm to you or another individual.  We would always seek your consent and you would always be notified if we took this action.  Our hope would be to able to work together positively to keep everyone safe and to get the best outcome for all.

Personal data is only retained for as long as is necessary for us to use it for the purposes set out above.  Personal data is held securely on our systems and can only be accessed by authorised LOTM personnel.  You have the right to view any of your personal data that we hold and the right to request that any errors are corrected.  

If you have any questions about our Data Protection and Privacy Policies you can contact our Data Protection Officer, Sam Bennett  Sam@lighthouseonthemarsh.org